SOLUTIONS
Hyper-Personalized Experiences: Elevate Your Customer Engagement
Delivering personalized experiences at every touchpoint is the key to staying ahead in retail. Panorama AI empowers you to create hyper-personalized experiences that resonate with each customer on an individual level. From tailored product recommendations to predictive discount offers, we help you deliver the right message, at the right time, on the right channel.
Hyper-Personalized Experiences For Every Channel
AI-Powered Product Recommendations
Deliver the perfect product, every time
Whether it’s cross-selling, upselling, or providing alternative options, our models ensure that every recommendation feels uniquely tailored to each customer. Models can incorporate your unique business logic and be customized to drive your key metrics. Recommendations are available via API on any surface. Don’t limit yourself to product recommendations on your PDP. Take them to Email, SMS, Paid Channels, and more.
Engage: Increase customer satisfaction by presenting them with products that match their tastes and needs.
Convert: Boost conversion rates by offering relevant product suggestions at key decision-making moments.
Predictive Discount & Offer Experiences
Nudge customers towards conversion by personalizing every aspect of your offer
Admit it, you know that showing a discount offer 2 seconds after your customer lands on your site is basically spam. But do you know how to make it better? Our personalized offer experiences tailor every aspect of an offer. Pop up or banner? 2 seconds in or 2 minutes in? On the home page or on the PDP? 10% off or 15% off? We take the guess work out of it with AI.
Make the right offer, at the right time, in the right way to delight customers and preserve margin while boosting email and SMS capture rates.
Retain: Capture contact information or potential lost sales by engaging customers with timely, personalized offers designed to achieve your goals.
Optimize: Use data-driven insights to minimize discounting while maximizing conversions.
Personalized Email Campaigns
Speak directly to your customers with hyper-targeted emails
Say goodbye to generic email blasts. With Panorama AI, you can craft email campaigns that feel like they were designed for each individual customer. Personalize everything from the subject line and content to your promotions and recommendations.
Connect: Build deeper relationships by sending emails that reflect each customer’s unique journey.
Increase ROI: Achieve higher open and click-through rates with emails that deliver the content customers want to see.
AI-Enhanced Meta and Google Campaigns
Maximize your ad spend with AI-driven targeting and lookalike audiences
Our AI models can predict which audiences are most likely to convert and which customers will be the most valuable over time. This helps ensure your ads reach the right people at the right time. From creative optimization to audience segmentation, we help you get the most out of every dollar spent.
Target: Pinpoint high-intent audiences with precision targeting.
Scale: Optimize campaigns in real-time for better performance and higher returns.
Dynamic Landing Pages For Every Customer
Launch branded landing pages that are unique to every single customer
Why settle for a one-size-fits-all landing page? You only have a few moments to capture a customers attention when they land. With Panorama AI, you can create dynamic landing pages that adjust based on the preferences, behavior, and history of each visitor. The result? Highly relevant experiences that decrease Bounce Rate and usher customers into your funnel to drive revenue.
Customize: Offer a unique landing page experience for every visitor based on their data.
Convert: Improve conversion rates by delivering exactly what resonates with each individual customer.
Check Out Our Other Hyper-Personalized Experiences
Hyper-Personalized Direct Mail
Bring the power of AI to your offline marketing
Direct mail isn’t dead—it’s just gotten smarter. Create hyper-personalized direct mail campaigns that integrate seamlessly with your digital efforts. Send the right message, in the right format, to the right person—whether it's a tailored postcard or a custom catalog. We help you integrate and pair predictions such as the products a customer is likely to convert on with a discount offer they are most likely to respond to. This way your direct mail resonates at an individual level.
Stand Out: Cut through the noise with highly relevant and personalized direct mail that speaks to your customers interests and motivations.
Integrate: Seamlessly connect your offline and online marketing strategies for a cohesive customer experience.
Enhanced Customer Service Experiences
Improve your support with AI-driven customer insights
Panorama AI predictions can be integrated into any part of your organization, including Customer Service. Empower your customer service agents with insights like Predictive Lifetime Value amd Likelihood To Churn so that they can prioritize the highest value or most at-risk customers. Decide the optimal offer to retain a customer and create a positive resolution without giving away more than is necessary.
Delight: Gain loyalty from customers with the highest value and retain those you were likely to lose with proactive intelligence.
Preserve: Preserve margin by only offering discounts and free returns to distinct customers.
Real-Time Cart Abandonment Prevention
Ensure no cart is abandoned with proactive interventions
Our Real-Time Cart Abandonment Prevention experience uses AI to monitor customer behavior in real-time and intervenes when a cart is at risk of being abandoned. We predict whether or not a customer would have ultimately converted and what offers will help them stay. Win back customers who were most likely to be lost sales with intelligent, personalized experiences.
Save Sales: Prevent cart abandonment by intervening in real-time as customers go to leave.
Offer Intelligently: Only offer incentives to customers with the lowest likelihood to convert at the moment they go to leave.
Personalized Content Recommendations
Deliver the right content to the right customer
Content is king, but only if it’s relevant. Our AI-powered content recommendation engine suggests blog posts, articles, videos, and other content that align with each customer’s interests and needs. Whether they’re looking for product guides, how-tos, or inspiration, we ensure they find the content that keeps them engaged.
Engage: Keep customers on your site longer with content that speaks to their interests.
Educate: Provide valuable information that guides customers through their purchase journey.
Predictive Loyalty Programs
Target loyalty & rewards at high value customers and offer personalized incentives
The cost of loyalty programs can be hard to justify. By personalizing programs to target high value customers and personalizing rewards to drive favorable behaviors you can ensure you get an ROI from your loyalty program. Our Predictive Loyalty Program models predict the best rewards for each individual and provide your team high value customer segments for targeting.
Reward: Tailor rewards based on individual customer preferences and predicted future behaviors.
Target: Launch targeted loyalty campaigns at audiences predicted to generate the most future revenue to create a high ROI loyalty program.